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Extra charge for mug exchanges
Applicable for tumblers too
Ensures safe delivery of items
Quick processing for exchanges
Transparent shipping costs
When you purchase a mug or tumbler, you expect it to arrive safely and in perfect condition. However, sometimes exchanges are necessary due to various reasons such as damage during shipping or simply changing your mind about the design. To facilitate these exchanges, we offer an Additional Mug Shipping Charge that ensures your exchanged items are delivered promptly and securely.
Our Additional Mug Shipping Charge is designed to provide you with a hassle-free experience when exchanging your mugs or tumblers. We understand that receiving a damaged or unsatisfactory product can be frustrating, and we want to make the return process as smooth as possible. This charge covers the cost of shipping the exchanged item back to you, ensuring that you receive your new mug or tumbler without any delays.
When you decide to exchange your mug or tumbler, simply follow our easy return process. Once we receive your returned item, we will process your exchange and apply the Additional Mug Shipping Charge to cover the shipping costs of sending your new item. This way, you can enjoy your new mug or tumbler without worrying about unexpected shipping fees.
We prioritize customer satisfaction, and our Additional Mug Shipping Charge is part of our commitment to providing excellent service. By ensuring that your exchanged items are shipped securely, we help you enjoy your purchase without any concerns. Whether you’re exchanging a mug for a different design or a tumbler that didn’t meet your expectations, our shipping charge is a small price to pay for peace of mind.
Many customers have questions about the Additional Mug Shipping Charge. Here are some common inquiries:
No, the Additional Mug Shipping Charge is non-refundable as it covers the cost of shipping your exchanged item.
Once we receive your returned item, the exchange process typically takes 3-5 business days, depending on shipping times.
Yes, once your exchanged item is shipped, you will receive a tracking number to monitor its delivery.
Our Additional Mug Shipping Charge is a necessary step in ensuring that you receive the perfect mug or tumbler that meets your expectations. We strive to make the exchange process as seamless as possible, allowing you to enjoy your purchase without any hassle.