Operations Analyst

BACK TO CAREERS

Spocket is revolutionizing the world of ecommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform.

At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up everyday. Today, Spocket enables over 50,000 entrepreneurs across five continents to launch and scale their online stores.

On the outside, we’re building something life-changing for entrepreneurs. Helping them achieve their goals is why we’re all here. Changing an entire industry isn’t always a straight path forward, but it’s an experience unlike anything else.

On the inside, we are a fun and passionate group of people striving to build a world-class culture of freedom and responsibility.

We are looking for a rockstar Operations Analyst to help drive our supplier acquisition strategy, performance, and efficiency. This role is central to helping us build a world class supplier network and set the foundation for us to scale our existing operations.

You’re excited about the role because...

  • You will improve outbound strategies in order to drive supplier engagement.
  • You will execute on standard operating procedures related to how we engage with suppliers.
  • You will build relationships with prospective suppliers through calls, emails and chat
  • You will support and execute on ad-hoc strategic projects.
  • You will support the development of a customer success function for our suppliers.
  • You will gather user feedback and feature suggestions to help form Spocket’s product strategy.

We’re excited to have you because…

  • You’re comfortable stepping out of your comfort zone and speaking with anyone.
  • You’re never satisfied with the status quo because you have relentlessly high standards.
  • You are a fast learner and genuinely enjoy seeking out the solution to problems.
  • You love learning new ways to solve problems.
  • You are excited to work in an environment that involves continual adaptation and change.
  • You are overflowing with positive energy that other people draw upon and enjoy collaborating with.

You’re excited about joining Spocket because...

  • We take care of our teammates. This is a unique opportunity to join a rapidly growing technology startup and taking care of our team on this journey is a priority.
  • We have curated a mission-driven workplace in which we believe in a positive and supportive team.
  • We offer all teammates the opportunity to provide insights on strategy and improve processes across the business.
  • You are eager to learn more about the fast-growing e-commerce industry.
  • We have an awesome and easily accessible office in Yaletown with snacks and fun people.
  • We love hanging out. A team that has fun together, stays together!
  • We offer benefits so you can focus on building an awesome company!

Location:
Vancouver
Skills:
2+ years